Mediation brings to the table a wonderful opportunity to settle the dispute and also maintain the relationship at the same time. The entire process is after all about sharing perspectives, reducing differences and fostering amicability. Contrary to litigation, the entire process invokes understanding, mutuality and positivity. Many a times in personal life and so also in business/ professional life, winning or losing is not the only consideration in an interaction.
Conflicts are inevitable but alternative means of conflict-resolution like mediation which help all the parties to move on, maintain respect and keep the relationship alive are always welcome. The non-adjudicative, non-binding, consensual and voluntary aspects of the mediation process are probably the most attractive attributes of this option which provide empowerment and freedom to the disputants. Further, the relative ‘speediness’ of this process draws people towards this option.
